Terms and Conditions for Offers

1. General Terms

These terms and conditions apply to all promotional offers, discount codes, and special deals offered by Rana's by Kshitija ("we", "us", "our"). By using any promotional offer, you agree to be bound by these terms.

2. Promotional Codes

• Promotional codes are valid only during the specified promotional period
• Codes are non-transferable and cannot be exchanged for cash
• Only one promotional code can be used per order unless otherwise stated
• Codes cannot be combined with other offers unless explicitly mentioned
• We reserve the right to modify or cancel promotional codes at any time
• Promotional codes cannot be applied retrospectively to orders already placed

3. First Order Discounts

First-time customer discounts are:

• Available only to customers making their first purchase with us
• Limited to one use per customer, household, or billing address
• Cannot be combined with other promotional codes
• Subject to verification of customer status

4. Seasonal Sales and Offers

During seasonal sales (such as festive sales, end-of-season sales):

• Discounts apply only to selected products as marked on the website
• Offers are valid while stocks last
• Sale prices cannot be combined with additional promotional codes unless specified
• Products purchased during sales are subject to the same return/exchange policy
• We reserve the right to limit quantities per customer

5. Free Shipping Offers

Free shipping promotions are subject to the following:

• Standard delivery within India is always FREE for all orders
• International free shipping offers may have minimum order requirements
• Free shipping applies to standard delivery only; express shipping may incur additional charges
• Offer valid for deliveries to serviceable pin codes only

6. Referral Programs

If we offer referral programs:

• Referral rewards are valid only when the referred customer completes their first purchase
• Self-referrals are not permitted
• Rewards may be in the form of store credits or discount codes
• Store credits are non-transferable and have no cash value
• We reserve the right to void rewards obtained through fraudulent means

7. Bundle Offers

For bundled product offers:

• Bundle discounts apply only when all items in the bundle are purchased together
• Individual items from a bundle cannot be returned separately
• Bundle offers cannot be combined with other promotional codes

8. Loyalty Rewards

If applicable, our loyalty program is subject to:

• Points earned are based on the final order value after discounts
• Points have no cash value and cannot be transferred
• Points may expire after a specified period of inactivity
• We reserve the right to modify the points structure with notice

9. Exclusions

Unless otherwise stated, promotional offers typically exclude:

• Bridal and couture collections
• Made-to-order or customized products
• Gift cards and store credits
• Products already on sale (sale items)
• Shipping charges and additional services

10. Fraud Prevention

We actively monitor for fraudulent use of promotional offers:

• Multiple accounts created to exploit offers will be identified and banned
• Orders placed using fraudulent codes may be cancelled
• We reserve the right to recover any discounts obtained fraudulently
• Repeated abuse may result in account suspension

11. Modifications

We reserve the right to:

• Modify, suspend, or terminate any promotional offer without prior notice
• Correct any errors in promotional communications
• Update these terms at any time
• Make final decisions in case of any disputes regarding offers

12. Contact Us

For questions about our promotional offers or these terms, please contact us:

• Email: [email protected]
• Phone: +91-70239-53082
• Address: H-9, Chitranjan Marg, C-Scheme, Jaipur, Rajasthan - 302001